Single-Day Programs

Customize the reports for content, length, pictures, colors, logos, page order, etc. to provide the most relevant and user-friendly assessments.
Provide results that are relevant and specific to the roles (E.g., Executives, Managers, Salespeople, Customer Service Representatives, Team Members, Students, Athletes, etc.).
Provide assessments that are practical and specific to your industry.
Create Pair, Team, Department, Division and even Organizational assessments without having to ask employees to complete additional questionnaires
Have access to Executive Dashboard making it an incredibly powerful, real-time OD tool. Increases employee productivity and cooperation by building a team atmosphere.
Develops interpersonal skills
Boosts job satisfaction

Who Should Attend: New and experienced managers, supervisors, team leaders and team members
Group Size: 15 to 20
Duration: 3 hours

In today’s competitive environment, organizations cannot afford to lose talented employees. But individuals who are not properly coached can become underutilized, error prone, and unable to meet their goals. That’s why it’s critical for managers and leaders to coach for achievement every day. Coaching Achievement™ helps managers and leaders to become effective on-the-job coaches.

Provides an understanding of the benefits and behavior of an effective coaching style
Builds confidence in handling coaching challenges
Enables effective coaching relationships to improve performance and growth of others

Explores the roles and responsibilities of coaches in today’s organizations
Identifies strengths and areas of improvement in 5 key coaching skills
Assesses real-life coaching challenges
Provides strategies for handling coaching challenges

Who Should Attend: Managers and leaders with coaching responsiblities
Group Size: 6 or more participants
Duration: 1 day or 2 half-days

Have you ever witnessed a winning sports team or a well-rehearsed orchestra and felt the commitment and energy the team demonstrated? What you saw was more than just teamwork — it was team synergy, a phenomenon that occurs when a team achieves greater results than the sum of its parts.  Give your team the opportunity to experience that phenomenon with Creating Team Synergy™, a complete one-day program.

Provides sense of team direction
Clarifies roles and responsibilities
Minimizes (or eliminates) blockages to maximum performance
Bolsters interpersonal as well as inter-team relationships

Pinpoints team’s current level of development
Identifies blockages to maximum performance
Defines criteria for meaningful mission, vision, and goal statements
Identifies team member communication styles

Who Should Attend: Intact groups or teams at all levels
Group Size: 6 or more participants
Duration: 1 day or 2 half-days

The intersection of distance and culture in today’s workplace creates a need to match type of communication, leadership style and technology to the needs and nuances of differing cultures. For both leaders and teams, achieving alignment and productivity requires attention to these factors. Cross-Cultural Communications 2.0™ will help participants understand critical dimensions of culture and use of communications technology in different cultures.

Identifies tools for adjusting communication processes, work styles and leadership for cultural differences specific to workplace
Provides insights to understanding specific experiences of multi-cultural challenges
Enables increased confidence in working effectively with colleagues from different cultures

Explores protocols for creating rapport, making well-informed decisions, and gaining commitment in a multi-cultural virtual environment
Analyzes impact of culture on common types of communication technology, such as email and teleconferences
Provides an understanding of consequences associated with ignoring cultural differences

Who Should Attend: Team leaders and members who rely on technology in order to communicate and complete tasks successfully
Group Size: 6 or more participants
Duration: 1 day

Most of us have learned to interpret non-verbal cues to determine when another person is happy, bored, relaxed, overwhelmed, or disengaged. To thrive in a virtual working environment, we must understand the electronic equivalent to the body language we know. Electronic Body Language™ will help individuals learn the signs of electronic (e.g. email, teleconferencing, texting) non-verbal cues and identify communication habits and behaviors that may be interpreted in a way not intended.

Increases the chances that electronic communications will be accurately interpreted
Prevents or corrects negative assumptions about competence and credibility based on electronic habits
Identifies personal communication style that provides a foundation for projecting a credible electronic image
Mitigates the possibility of electronic habits undermining one’s work efforts

Provides an understanding of the electronic equivalent to face-to-face body language
Raises an awareness of how we make assumptions about the competence and credibility of others based on electronic habits
Identifies personal style of virtual communications
Teaches effective electronic communication methods and best practicesPinpoints team’s current level of development

Who Should Attend: Anyone who needs to use technology to communicate
Group Size: 6 or more participants
Duration: 1 day

From resolving misunderstandings with teammates to negotiating the terms of a contract, we’re all faced with the need to influence others. Mastering the skill of assertive communication, however, takes time and practice. Influencing With Assertive Communication™ develops the skills that individuals need to express themselves directly and honestly, while preserving relationships and respecting the rights of others.

Provides strategies for handling feedback
Enables use of effective techniques demonstrated by assertive communicators
Builds confidence in communicating assertively and effectively

Explores the benefits as well as limitations of different influence styles
Identifies personal influence style
Teaches skills for analyzing situations and stating personal position
Demonstrates the importance of non-verbal communication and its impact

Who Should Attend: Anyone who wants to master the skill of assertive communication
Group Size: 6 or more participants
Duration: 1 day or 2 half-days

Have you ever witnessed a winning sports team or a well-rehearsed orchestra and felt the commitment and energy the team demonstrated? What you saw was more than just teamwork — it was team synergy, a phenomenon that occurs when a team achieves greater results than the sum of its parts.  Give your team the opportunity to experience that phenomenon with Creating Team Synergy™, a complete one-day program.

Provides sense of team direction
Clarifies roles and responsibilities
Minimizes (or eliminates) blockages to maximum performance
Bolsters interpersonal as well as inter-team relationships

Pinpoints team’s current level of development
Identifies blockages to maximum performance
Defines criteria for meaningful mission, vision, and goal statements
Identifies team member communication styles

Who Should Attend: Intact groups or teams at all levels
Group Size: 6 or more participants
Duration: 1 day or 2 half-days

More and more companies work virtually, allowing key talent to be spread across multiple locations without incurring the expense of physically relocating that talent. Technology allows for communication with staff who work across multiple time zones. Virtual Work Essentials™ teaches critical skills and behaviors to enable anyone to successfully work across distance.

Identifies individual readiness to be a virtual worker
Helps participants understand the difference between functioning in a traditional organization as compared to a virtual one
Teaches skills necessary to be an effective virtual worker
Assesses current communication practices to identify areas for improvement
Enables participants to create a personal action plan to improve their virtual effectiveness

Helps individuals to understand their personal readiness to work virtually
Provides tools to support productive relationships over distance
Provides communication models and techniques that ensure effective communication
Integrates general best practice habits into a virtual work style

Who Should Attend: Any member of an organization who uses technology to work across multiple locations and/or time zones
Group Size: 6 or more participants
Duration: 1 day or 2 half-days

Everyone has a reaction to change, whether the change is organization wide or specific to individual departments or employees. The more we know about the process of change, the better equipped we are to take steps toward accepting it and adapting to it in our work and lives. Working through Organizational Change™ helps individuals make an intentional effort to support the changes they encounter.

Improves communication during time of organizational stress
Decreases stress created by change by helping individuals regain a sense of control
Assists individuals in taking charge of their reactions to change

Identifies personal response to change
Outlines key phases of change
Explores the 5 stages of grief often associated with change
Provides a model for improving communication in times of change
Identifies 12 actions that can help individuals regain a sense of control

Who Should Attend: Any individual in an organization that is undergoing change
Group Size: 6 or more participants
Duration: 1 day or 2 half-days